OUR HISTORY - ICQC Key Milestones

For over 30 years The International Council for Quality Care, Inc. has been studying and helping the best of the best physicians achieve their full potential in their practices. We accelerate their success, as they become preeminent leaders and providers of care in their specialties. We rapidly improve processes & reduce cycle times to create a world-class patient service experience. We help physicians improve their efficiency & effectiveness. We help them succeed.

Here is our history and some key milestones:

1975 — Founded in Toronto: Physician Success Research Institute
1978 — Established 1st Concierge Practice in Toronto
1979 — AMA’ Division of Medical Practice Research Project
1981 — Founded two National Healthcare Marketing Associations
1983 — Wall Street Journal recognizes work
1984 — CARES+ Balanced Scorecard Research Taxonomy codified
1985 — Best Practice Benchmarking Database established
1986 — Authored a Physicians Guide to Success, MacMillan
1987 — Work profiled in New England Journal of Medicine
1988 — Best Practice Solutions Database Created
1990 — Care Management Protocols Identified & Codified
1991 — Knowledge Transfer Train the Trainer System Implemented
1994 — Quality at the Point of Service Education System Established
1996 — Team Bonus: Quality Reward System Implemented
1997 — MSO Benchmarks & Practice Turnaround System
1998 — Smart Practice™ Facility Design Capability Launched
1999 — Network Economic Turnaround Strategies Completed
2000 — bestpractice.com Internet Portal brought online
2001 — Clinical Practice Redesign Methodology Integrated
2002 — Clinical Practice of the Future Project Established
2003 — Electronic Health Record " best practice " established
2004 — Concierge and Value Added Platinum Patient service line
2005 — Physician Success Secrets Book Published and release
2006 — Physician Smart Care Management Protocols